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CP247
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Accessibility Statement

Our Commitment

CP247 is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Assistive Technology Support

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (including JAWS, NVDA, and VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Measures We Take

  • Semantic HTML elements for proper document structure
  • ARIA labels and roles where native HTML semantics are insufficient
  • Sufficient colour contrast ratios between text and background
  • Keyboard navigable interactive elements
  • Alternative text for all informative images
  • Resizable text without loss of content or functionality

Known Limitations

While we strive for full accessibility, some areas of the website may have limitations:

  • Some third-party content or embedded components may not be fully accessible.
  • Older PDF documents may not be fully compatible with screen readers. We are working to remediate these.
  • Some complex data tables (such as vehicle compatibility charts) may be difficult to navigate with screen readers.

Reporting Accessibility Issues

If you encounter any accessibility barriers on our website, please let us know. We take accessibility feedback seriously and will do our best to address any issues promptly.

We aim to respond to accessibility feedback within 5 business days and to resolve reported issues within 30 days where technically feasible.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may escalate the matter to the Equality Advisory and Support Service (EASS) at www.equalityadvisoryservice.com.

This statement was last updated on 15 February 2026.